expert systems

Phenomen

easy way to apply
effective management techniques
to your business

Relying on the order history, Phenomen does RFM segmentation, predicts behavior of each customer and generates customer development and retention recommendations.

Database Marketing

Merchandise flow

Phenomen analyzes merchandise flow and collates it with the sales data to find pain points in the processes of sellers and manufacturers and recommend ways to remedy them.

Coming soon

Effective B2B sales

The system analyzes data on sales, shipments to customers and contacts of managers with them to develop an array of triggers aiding sales reps and executive officers.

Coming soon

Phenomen is more than just a reporting tool: the system finds patterns in the data and generates takes based on them.

The algorithms behind the task generation mechanism were developed by experienced experts, and Phenomen "acts on their behalf" and boosts the efficiency of managerial decisions significantly.

Anton Terekhov

CEO of Expert Systems

How it works

Cloud SAAS system that does
all the heavylifting associated with data.

Free trial

You upload data from your IT systems
to Phenomen or make them accessible
via API.

Data collection

Expertise

Professional experts formulate the rules defining how the data processed are used.

Incident model

Phenomen scans the data looking for patterns described by the experts, monitors incidents and deviations from corridor values.

Result

Once there is a pattern match found or an event described by the the rules registered, Phenomen sets tasks before the respective staff members in Jira, AMO, Bitrix24, etc
(or in the system's own task tracker).

Grateful users of Phenomen:

Gretta

Manufacturer with a sales branch, Gretta uses Phenomen to implement its wholesale strategy.
Petrovsky

A retail chain from Arkhangelsk, Petrovsky relies on the Phenomen's algorithms to analyze merchandise flow, OOS, adjust the buying formula, automate monitoring of performance of the suppliers.
APTOS

APTOS is the world's leading producer and distributor of professional cosmetic (cosmetology) products; it relies on the expert systems to analyze the customer base and make sales promotion decisions.
RBC

The leading media holding uses the employee survey system built into Phenomen to collect and analyze feedback from its employees and to onboard new hires.
X-INFO

X-INFO Auditors developed an expert system that automates audit of the counterparty portfolio and the likelihood of credit risks.
RU Center

RU Center is a domain registrar and a hosting provider; the company uses Phenomen to collect and analyze feedback from its employees and efficiently onboard new hires.
Khoroshy Vybor

Khoroshy Vybor is a Federal Union of over a dozen leading regional food retail chains. The competence center of the Union uses the power of the expert systems to benchmark similar processes in different regions and replicate best management practices throughout the network.
Ambar

Ambar is a food retailer that makes use of the Phenomen's expert analysis capabilities to better understand and improve its operations.
Zabaikalsky Privoz

Zabaikalsky Privoz is a food retail chain that currently pilots application of the expert analysis system to their business seeking to better understand and improve its operations.

Integrations

Phenomen can be integrated with a variety of enterprise IT solutions to collect and exchange data and to set tasks for the staff members.

The most popular family of accounting systems on the Russian market. This is the key source of data for most of our projects. 1C has it all: order history, turnover balance sheets and much more. Our projects are adapted to the specifics and data structure of 1C products.

1С Accounting System

amoCRM

Many of our clients use amoCRM to automate client relations. This system has advanced API that Phenomen relies on to import the history of contacts with the customers and generate (and set) specific tasks aimed at realizing the full potential of relations. All the necessary integration connectors have been coded and tested. Moreover, for amoCRM we have also developed the functions that extend customer records with analytical data.

Bitrix 24

Bitrix24 is the main competitor of amoCRM. The principles governing data exchange are quite similar for these two CRM systems. Phenomen collects data on contacts with customers as inputs, processes them and outputs specific tasks straight to the CRM. The connectors enabling integration are currently being tested.

Pricing

* All prices are indicative; the final price depends on the quality of data submitted to the system and the required depth of customization of the processing bots.

Starter

Demo access

Free

3 users.

Fully-fledged poll system!

Task tracker.

Welcome scenarios, system exploration and how-tos.

Sign up

Techniques

One set of techniques
(e.g., customer database marketing)

from 50,000 RUB/month

Unlimited users.

Fully-fledged poll system and task tracker.

Standard techniques from the library, order history files accepted in standard templates.

BI system (dashboards visualizing and processing the uploaded data).

Integrations with AMO-CRM, Bitrix-24.

Sign up

EVERYTHING

Customized solution: expert system tailored to your needs.

from 100,000 RUB/month

Unlimited users.

Fully-fledged poll system and task tracker.

All techniques from the library.

Customizable data exchange format and expert system techniques.

BI system (dashboards visualizing and processing the uploaded data).

Integrations with AMO-CRM, Bitrix-24.

Request a call

Expert partner program

We invite experts to train the systems (thus "expert systems") tailored to specific industries. Our clients benefit from the methods contributed to Phenomen, and experts receive a part of our revenue and expand the range of services provided.

Such partnerships are the main drive of Phenomen's development. If you are a consultant, auditor, microeconomics and/or management expert, we would love to work with you!

I'm the expert!

Media coverage

Sergei Leonov

BDO, Khoroshy Vybor

Retailers no longer compete on price. It is the speed of response to changes in the patterns of consumption that matters now. Many companies were not ready for this shift. But they can catch up with the help of expert systems.

Retailer.ru

Special coverage. Retail Tech 2021

Editor's Choice: Technological Solutions for the Domestic Market.
Phenomen. Expert Systems: Is It the Golden Standard for a Franchising Business Management?

Sergei Leonov

BDO, Khoroshy Vybor

Once introduced, the new technology boosted our turnover by 2.6%.

We are open to your suggestions! Contact us!

+7(905) 721-2876

at@phenomen.org

Application of Expert Systems

Some business situations are best resolved with inputs from an expert, but such experts are not easily found nor always available. Enter Phenomen, an expert system that successfully substitutes for a much needed expert. The system relies on the digitized behavioral models of experts, facts and rules peculiar to the given industry/business field.

The decisions made with the help of the expert system are of the same quality as decisions that hinge on opinions expressed by experts in a given field. The key task solved by the expert system is automation of big data processing and subsequent search for answers to practical questions.

Phenomen is a cloud-based SaaS system based on the knowledge base compiled and filled by experts and continuously extended with their practical experience.

The systems supporting decision-making enable:

labor costs minimization;
problem resolution acceleration;
data management and storage simplification;
business process automation.

Phenomen is an integrated solution. It collects data from various sources and external research reports, and then processes them. Next, the system generates a script and a schedule of work with tasks for the executor, be it a person or a piece of software.

Phenomen relies on well-known data processing techniques to support managerial decision-making. The technology was developed for:

retail chains and e-commerce businesses;
category management;
B2B sales;
franchising management, etc.

The techniques support management of finances, customer relations, products, pricing, as well as control of operations, projects, business processes and human resources.